Please note that the portrait will be drawn as your pet appears in the photo that you send.
Please allow 5-7 days for your portrait to be dispatched.
Need your portrait by a specific date? Please get in touch to discuss your delivery needs - as we try our best to accommodate and to complete and deliver your portrait within your desired time scale.
How it works
Email firstname.lastname@example.org with your order number and photo of your pet.
You will be emailed a proof of your portrait along with various different background colours.
You give your feedback on the portrait and background colours. Amends can now be made.
Once you have approved any amends, your portrait will be printed and posted to you and you will be supplied with the tracking number.
Paper size dimensions:
A4 - 29 x 21 cm (unframed)
A3 - 29 x 42 cm (unframed)
A2 - 42 x 59 cm
A1 - 59 x 84 cm
A0 - 84 x 118 cm
Standard prints come unframed, however you can choose to have the print framed in a white or wood frame with perspex glazing. If you would like another colour, please get in touch as we may be able to source another colour. A4 Prints are framed with a mount, A3 prints are framed without a mount.
Framing is only available with A4 and A3 prints due to possible breakage during delivery.
To ensure your print keeps it colour for years to come, keep out of direct sunlight as this may caused discolouration.
All prints are sent on a tracked and signed for delivery service.
Within UK | 1-3 working days but please allow up to 5 working days for your print to be delivered.
Europe | 3 - 5 working days depending on the location but please allow up to 10 working days for delivery.
International | 5 - 7 working days depending on the location but please allow up to 10 working days for delivery. Please get in touch if you would like to discuss delivery further.
Returns & Refunds
Our prints and portraits usually arrive in perfect condition and match or exceed our customers' expectations. If your print should arrive damaged or faulty please let us know within 48 and we can send a replacement.
If you would like to return a product, please return in the original condition and packaging within 7 days of receipt.